Refund Policy

Last updated: 2026-03-01

1. Overview

This Refund Policy applies to all digital services purchased through SemiFlows ("the Platform"). All payments are processed by Paddle.com as the Merchant of Record. By making a purchase, you agree to the Paddle Buyer Terms.

2. Refund Policy

You may request a full refund within 14 calendar days of purchase, no questions asked. Refunds will be processed by Paddle to your original payment method, typically within 5-10 business days.

3. How to Request a Refund

To request a refund, please email support@semiflows.com with the following information:

  • Your order number or transaction ID
  • Registered email address

We will process your request within 2 business days.

4. Subscription Cancellation

Canceling a subscription is different from requesting a refund. After cancellation, you may continue to use paid features until the end of your current billing period. Cancellation does not automatically generate a refund. To request a refund, please follow the process described above.

5. Contact

For refund-related inquiries, please contact support@semiflows.com.

You may also contact Paddle buyer support directly: Paddle Buyer Support.